How do I cancel/delete my EasyWell account?

We’ll be sorry to see you go ūüôĀ Refer instructions here to cancel your¬†EasyWell account, please note once your account is cancelled all your domain data will be immediately and permanently deleted. A cancellation from a paid level of service does not issue an account credit or refund.   1. Login to your EasyWell account […]

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How to install EasyWell on Mac?

1. Before you start installing EasyWell on Mac, ensure you have downloaded the most recent version from www.TinyTake.com¬†as you normally would from the internet. If asked if you want to “keep” or “discard” the file, select keep. 2. ¬†Open the software and get the error message that your software “can’t be opened because it is […]

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How do I share a file or folder using EasyWell?

You can share any file or folder from your local drive as links with anyone – even if they don’t have a EasyWell account. You can choose from any of the following options¬†to share files & folder; Option 1. Right click the file or folder from the local drive and click upload to EasyWell. You […]

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EasyWell 4.0 Release notes

Just about two years ago, EasyWell was released as a MangoApps add-on. Ever since it was released, it instantly gained popularity and today is one of the best screen capturing tools available for Windows. It was late Wednesday, about 3 months ago when the EasyWell team was brainstorming on what next to bring into EasyWell […]

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How do I annotate videos ?

Just as you can annotate images with EasyWell, you can also annotate videos. Video annotations¬†help you add a layer text or shapes over your video. They help you enrich the video experience by adding information, interactivity and engagement. Here’s how to add¬†annotations to your video; EasyWell allows annotating videos captured via EasyWell or even from […]

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What visual properties are available for video annotation?

The following are the different types of annotations to choose from;   Rectangle: Allows to highlight or obfuscate parts of your video with rectangular shapes. Ellipse: Allows to highlight or obfuscate parts of your video with elliptical shapes Text: allows to add text to your video Arrow: allows to point to a particular area of […]

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How can I annotate a previously captured video?

To annotate¬†a¬†previously captured video with EasyWell, navigate to the EasyWell Video Gallery, right¬†click on the¬†the video you wish¬†add annotations¬†and click on¬†Edit. Clicking on edit would open the video in the EasyWell video editor, you can now add annotations to the same.  

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How do I import videos from my local drive into EasyWell?

When you double-click a file to open it, Windows examines the file name extension. If Windows recognizes the file name extension, it opens the file in the program that is associated with that file name extension. However, you can change the program that is associated with recognized file name extensions so that Windows opens all […]

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How can I completely uninstall and then reinstall EasyWell for Windows desktop?

First, try a simple uninstall and reinstall of EasyWell¬†to see if that fixes the problems you‚Äôre having.¬†To uninstall and reinstall EasyWell; 1. Close EasyWell and make sure that EasyWell is no longer running. 2. On your keyboard, press the Windows and R keys to open the Run dialog. 3.¬†Type appwiz.cpl and click OK. 4.¬†Right-click EasyWell […]

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Can I review, edit, and reupload (or save) images from capture history?

Yes, you can view your ‚ÄúCapture History‚ÄĚ to open previously uploaded or captured images to annotate them and re-upload or re-save them by: Launching¬†‚ÄúTinyTake‚ÄĚ from system tray. In the EasyWell images gallery, double-click the thumbnail of the image you want to continue to edit. When finished editing, use the familiar EasyWell tools to re-upload or […]

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How do I pixelate a captured screenshot?

If you have ever felt the need to hide a certain area of the screen capture (because it shows sensitive or offensive information) the Pixelate feature is made for you. Simply select that area in your screen capture image and Pixelate will make it impossible to read/see in that area.

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What is the ‚ÄúDrag Me‚ÄĚ feature in EasyWell?

The Drag me feature in the image editor allows users to drag an annotated image directly from EasyWell to any application that supports images. This makes sharing an annotated image as an attachment much more accessible and faster than before. You can drag to the Windows File Explorer, your email compose screen or your favorite […]

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Can I upload videos captured via EasyWell directly to YouTube?

Yes, you can upload videos captured via EasyWell directly to your¬†Youtube account by the following steps, 1.¬†Launch EasyWell from¬†system tray, then click on the tab “Youtube” 2. Click on the button “Login to Youtube”, once you¬†account with Youtube is authenticated you will all your previously uploaded videos on¬†Youtube. 3. You can now click on “Upload […]

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How can I annotate an image from my local drive?

    You can annotate¬†images saved on your¬†local drive in multiple ways; 1. Locate the image on your local drive, right click the image then click in Open¬†With EasyWell 2. Alternatively, right click EasyWell from the system tray then click on “Share an existing image“¬†you will be presented with a blank canvas. Click on File […]

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Where can I find previously captured videos uploaded to EasyWell?

All the videos uploaded to EasyWell can be found in EasyWell gallery by launching EasyWell from the system tray, refer screenshot; Tip: You can also find an uncompressed version of the video on your local computer at the default location C:\TinyTake  if they are captured on the same computer & the local copies are not deleted.

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How can I send the EasyWell log files to support team?

To send EasyWell logs to the support team for troubleshooting issues you may be facing with EasyWell, launch the program then click on the settings icon at the¬†right bottom then “Report a problem” Once selected, your¬†native email client will be launched along with log files attached, click on send and you are done. Alternatively, if […]

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How do I save the Image captures on my local hard drive?

You can save your image captured via EasyWell locally by any of the following options; 1. Use the default¬†hot key “Ctrl + Shift + S” after capturing the image with¬†TinyTake, you will be prompted select a location on¬†your computer to save the image locally. You can change the hot keys to your ease from Settings […]

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Where can I find previously captured images uploaded to EasyWell?

All the images uploaded to EasyWell can be found in EasyWell gallery by launching EasyWell from the system tray, refer screenshot Tip: You can also find an uncompressed version of images on your local computer at the default location C:\TinyTake  if they are captured on the same computer & the local copies are not deleted.

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What annotations are available for screen captures?

Pointer: Use the cursor selection tool to select and move a shape or text that has already been added to your captured image. Undo: Use the undo shortcut to undo your last edit to the image. There are multiple levels of undo. Redo: Use the redo shortcut to reverse your last undo action. There are […]

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How to Configure Proxy Settings

Proxy servers are primarily used by companies and organizations. Home users generally will not need this option. To configure Proxy Settings launch EasyWell application then click on Settings then Proxy

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How do I delete my account from EasyWell?

We’ll be extremely sorry to see you go however if you would still like to delete your EasyWell account, then go to www.TinyTake.com¬†login with your credentials, navigate to “Billing” and click on “Please cancel my account”, please ensure you state the reason why you¬†wish to cancel along with your feedback & suggestions.

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Can I record audio along with the video?

There are three ways to record sound through EasyWell based on what you‚Äôre trying to accomplish. 1.¬†Narration over what is happening on your computer screen. To do narration, just connect a microphone to your computer or enable the built-in mic if your computer has one. Your voice (or the sounds around you) will be picked […]

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How can I get upto 120 minutes of recording?

By default EasyWell offers upto 5 minutes of recording, you can avail more by clicking on “Go Premium” from the EasyWell client installed on your Windows,¬†refer screenshot below for the different plans;   Alternatively, you can upgrade for free and get upto 120 minutes of recording by inviting your friends & colleagues. As your friends […]

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How do I capture videos with EasyWell?

You can¬†capture¬†a videos of your screen or via webcam¬†in multiple different ways mentioned here; 1. Right click EasyWell icon from the system tray then click on Capture video from screen or from webcam.   2. You can also Capture videos¬†using shortcut keys configured in your EasyWell Settings under the Hot-Keys¬†tab 3.¬†Launch EasyWell then click on […]

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How do I capture a screenshot of my screen?

EasyWell can capture¬†a screenshot in multiple ways mentioned here; 1. Right click EasyWell icon from the system tray then click on capture region, window or full screen depending on your need.2. You can also Capture screenshots using shortcut keys configured in your EasyWell Settings under the Hot-Keys¬†tab 3.¬†Launch EasyWell then click on Capture, you will […]

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How do I reset my EasyWell password?

1. Launch EasyWell¬†and click on Forgot Password?¬†Enter the email associated to your account. 2. An email will then be sent to your inbox – be sure to check your spam/junk folder(s) and the ‘Promotions’ and ‘Social’ tabs, if you use Gmail. 3. Copy and paste the password from the email along with your domain URL […]

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How do I enter my domain URL

Launch EasyWell from the shortcut icon from the desktop or the Start menu You will be prompted to enter the user ID and password Click ‚ÄúAdvanced‚ÄĚ hyperlink and the field to enter the Domain URL will be shown

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