We’ll be sorry to see you go 🙁 Refer instructions here to cancel your EasyWell account, please note once your account is cancelled all your domain data will be immediately and permanently deleted. A cancellation from a paid level of service does not issue an account credit or refund. 1. Login to your EasyWell account […]
For unattended installation of EasyWell for Windows, use the .MSI (Windows Installer) version of the setup package. You can download the installation file from the Downloads page. Pre-requisites You must be logged in with local administrative rights since it installs to the users Program Files directory. No previous version of EasyWell for Windows is already installed. If a […]
EasyWell is licensed per user. Each purchased user can have the software installed on upto two machines – for example you can install your program on both a desktop and a laptop (typically, people install it at work and at home). As long as you are the only user, this is a valid use of […]
1. Before you start installing EasyWell on Mac, ensure you have downloaded the most recent version from www.TinyTake.com as you normally would from the internet. If asked if you want to “keep” or “discard” the file, select keep. 2. Open the software and get the error message that your software “can’t be opened because it is […]
When videos are first uploaded, there will be some time before they can be played. A message is shown alerting that a video conversion process is in progress. During the video conversion process, videos are converted to MP4 format for the EasyWell Web view for playback.
The viewer currently supports files of up to 2 GB to that can be viewed on the viewer.
EasyWell view will work on 99% of modern browsers. The shortened list of modern browsers that are certified with the EasyWell viewer includes: Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Apple Safari, and Opera.
TinyTake supports multiple formats for playback and streaming across web, desktop, and mobile clients including: MOV M2V 3G2 MP4 WMA FLV 3GP AVI MPG VOB ASF DV M4V MKV TS OGM QT TOD OGV M2TS WMV 3GPP DAT DIVX F4V MPE MPEG4 MTS NSV
Currently we support more than 50 document types and the list continues to grow. The supported file types are listed below. DOCX ODT SXC SXW STC STW FODS FODT UOS UOT PPT PPTX CSV DIF XLT DOCBOOK XSL XLTX XLSX ODP XLS HTM OTT PPSX XLA XLTM DOTM WPS HTML POTX GDOC PDF HTM RTF […]
You can share any file or folder from your local drive as links with anyone – even if they don’t have a EasyWell account. You can choose from any of the following options to share files & folder; Option 1. Right click the file or folder from the local drive and click upload to EasyWell. You […]
Just about two years ago, EasyWell was released as a MangoApps add-on. Ever since it was released, it instantly gained popularity and today is one of the best screen capturing tools available for Windows. It was late Wednesday, about 3 months ago when the EasyWell team was brainstorming on what next to bring into EasyWell […]
EasyWell by default saves all your annotated videos as projects on your local computer at the default folder location “C:\TinyTake\Videos\Projects\“. Alternatively, you can also right click then on click on “Edit” for the videos that were previously annotated & uploaded to EasyWell. A project holds information about the arrangement and timing of the items that appear on the video. You can […]
Just as you can annotate images with EasyWell, you can also annotate videos. Video annotations help you add a layer text or shapes over your video. They help you enrich the video experience by adding information, interactivity and engagement. Here’s how to add annotations to your video; EasyWell allows annotating videos captured via EasyWell or even from […]
EasyWell video editor by default supports all the all files that is supported by the Windows Media Player installed on your system, this may differ from system to system depending upon the Codecs installed by the user. Refer https://support.microsoft.com/en-us/kb/316992 for the the multimedia file types that are supported by different versions of Windows Media Player. Note: The output of […]
The following are the different types of annotations to choose from; Rectangle: Allows to highlight or obfuscate parts of your video with rectangular shapes. Ellipse: Allows to highlight or obfuscate parts of your video with elliptical shapes Text: allows to add text to your video Arrow: allows to point to a particular area of […]
To annotate a previously captured video with EasyWell, navigate to the EasyWell Video Gallery, right click on the the video you wish add annotations and click on Edit. Clicking on edit would open the video in the EasyWell video editor, you can now add annotations to the same.
When you double-click a file to open it, Windows examines the file name extension. If Windows recognizes the file name extension, it opens the file in the program that is associated with that file name extension. However, you can change the program that is associated with recognized file name extensions so that Windows opens all […]
Reducing noise in your recordings is easiest done by recording in a quiet place to start with. Make sure to turn off fans, air conditioners, furnaces, and anything else that is making noise in your recording space. If you have your computer in your room with you, try to use a microphone that is designed […]
Recording screen and webcam video at the same time is something that people would like to do mostly for instructional purposes, can also be used for tutorials, presentations and even for personalized video greetings. Unfortunately, the feature is currently not available with EasyWell. You can however record it separately. The good news is that the team is researching […]
First, try a simple uninstall and reinstall of EasyWell to see if that fixes the problems you’re having. To uninstall and reinstall EasyWell; 1. Close EasyWell and make sure that EasyWell is no longer running. 2. On your keyboard, press the Windows and R keys to open the Run dialog. 3. Type appwiz.cpl and click OK. 4. Right-click EasyWell […]
If you notice a black screen when capturing an image or video on your computer using EasyWell, then it is possible a security software installed on your computer is disallowing the same. One of the most common one being AVG, to address the issue we would recommend adding an exception in AVG for EasyWell for smooth functioning, […]
Yes, you can can compress the videos captured via EasyWell before uploading them to EasyWell cloud storage by configuring the same from settings under the general tab.
When trying to record games that are playing in full screen, the game takes complete control of the video card on your computer which conflicts with EasyWell video recording hence the black screen. The only workaround today is to put the game into windowed mode, then record that window.
Once you have started the recording, click minimize action to dock the video recording toolbar. After you are done recording launch the same again from the task bar to click Finish.
To get up and running with EasyWell, you’ll need a few basic things, like an internet connection (broadband is best); speakers and a microphone (most computers have these built in); a camera (optional) to capture from the webcam The system requirements for running EasyWell are described below. Please make sure that your system meets these requirements for best […]
You can email a EasyWell capture as an attachment/link or print the same by clicking on the arrow at the top right, refer screenshot
Yes, you can view your “Capture History” to open previously uploaded or captured images to annotate them and re-upload or re-save them by: Launching “TinyTake” from system tray. In the EasyWell images gallery, double-click the thumbnail of the image you want to continue to edit. When finished editing, use the familiar EasyWell tools to re-upload or […]
If you have ever felt the need to hide a certain area of the screen capture (because it shows sensitive or offensive information) the Pixelate feature is made for you. Simply select that area in your screen capture image and Pixelate will make it impossible to read/see in that area.
The Drag me feature in the image editor allows users to drag an annotated image directly from EasyWell to any application that supports images. This makes sharing an annotated image as an attachment much more accessible and faster than before. You can drag to the Windows File Explorer, your email compose screen or your favorite […]
EasyWell is free to use for personal use. Commercial use requires one of our paid plans.
Yes, you can upload videos captured via EasyWell directly to your Youtube account by the following steps, 1. Launch EasyWell from system tray, then click on the tab “Youtube” 2. Click on the button “Login to Youtube”, once you account with Youtube is authenticated you will all your previously uploaded videos on Youtube. 3. You can now click on “Upload […]
To delete an image from EasyWell, go to EasyWell gallery and right click on the image you wish to delete then click “Delete” Warning: Deleting an image from the EasyWell gallery will be permanently deleted and can not be recovered.
You can annotate images saved on your local drive in multiple ways; 1. Locate the image on your local drive, right click the image then click in Open With EasyWell 2. Alternatively, right click EasyWell from the system tray then click on “Share an existing image“ you will be presented with a blank canvas. Click on File […]
All image captures via EasyWell can be copied to your clipboard by holding the default hot-keys “Cttl + Shift + C” or manually clicking the “Copy to clipboard” option.
All the videos uploaded to EasyWell can be found in EasyWell gallery by launching EasyWell from the system tray, refer screenshot; Tip: You can also find an uncompressed version of the video on your local computer at the default location C:\TinyTake if they are captured on the same computer & the local copies are not deleted.
EasyWell can capture videos upto 30 frames per second depending upon your system configuration. The output of the video is saved in MP4/H264 format & ACC audio.
You can save your video captured via EasyWell locally once you are done recording by clicking on Save Locally (refer screenshot below) or using the default hot keys Ctrl+Shift+S
To send EasyWell logs to the support team for troubleshooting issues you may be facing with EasyWell, launch the program then click on the settings icon at the right bottom then “Report a problem” Once selected, your native email client will be launched along with log files attached, click on send and you are done. Alternatively, if […]
You can save your image captured via EasyWell locally by any of the following options; 1. Use the default hot key “Ctrl + Shift + S” after capturing the image with TinyTake, you will be prompted select a location on your computer to save the image locally. You can change the hot keys to your ease from Settings […]
All the images uploaded to EasyWell can be found in EasyWell gallery by launching EasyWell from the system tray, refer screenshot Tip: You can also find an uncompressed version of images on your local computer at the default location C:\TinyTake if they are captured on the same computer & the local copies are not deleted.
Pointer: Use the cursor selection tool to select and move a shape or text that has already been added to your captured image. Undo: Use the undo shortcut to undo your last edit to the image. There are multiple levels of undo. Redo: Use the redo shortcut to reverse your last undo action. There are […]
Yes, when EasyWell is installed by the admin account on a computer, the other users on that account will also have the ability to use EasyWell for their screen captures. This includes user accounts and guest accounts.
After installing and launching EasyWell, it will ask you to log in, you can use the same credentials as with MangoApps domain to login to EasyWell
Once a domain URL & email is registered with EasyWell the same cannot be modified since all your captures made via EasyWell are tied to the same. As an alternative you can send a request to email@example.com to delete the existing EasyWell account and then create a new one. Warning: Please note that doing this will permanently delete all your captures or files on EasyWell […]
Proxy servers are primarily used by companies and organizations. Home users generally will not need this option. To configure Proxy Settings launch EasyWell application then click on Settings then Proxy
We’ll be extremely sorry to see you go however if you would still like to delete your EasyWell account, then go to www.TinyTake.com login with your credentials, navigate to “Billing” and click on “Please cancel my account”, please ensure you state the reason why you wish to cancel along with your feedback & suggestions.
EasyWell is a product of MangoApps and we take security very seriously. MangoApps customer data and information security is our highest priority. Our own success rides on the confidentiality, integrity, and availability of customers’ information. We have implemented commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and from […]
There are three ways to record sound through EasyWell based on what you’re trying to accomplish. 1. Narration over what is happening on your computer screen. To do narration, just connect a microphone to your computer or enable the built-in mic if your computer has one. Your voice (or the sounds around you) will be picked […]
By default EasyWell offers upto 5 minutes of recording, you can avail more by clicking on “Go Premium” from the EasyWell client installed on your Windows, refer screenshot below for the different plans; Alternatively, you can upgrade for free and get upto 120 minutes of recording by inviting your friends & colleagues. As your friends […]
You can capture a videos of your screen or via webcam in multiple different ways mentioned here; 1. Right click EasyWell icon from the system tray then click on Capture video from screen or from webcam. 2. You can also Capture videos using shortcut keys configured in your EasyWell Settings under the Hot-Keys tab 3. Launch EasyWell then click on […]